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Returns are only for orders placed on GoPole.com. If your order was placed elsewhere and you wish to initiate a return, please contact the original place of purchase.

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Return An Order

Our return policy is simple and straightforward. If you have purchased a product directly from GoPole, you may return it to us for a complete refund of the purchase price (not including shipping fees) as long as the product is in factory condition and returned within 30 days of purchase. Sorry, but we do not take back used or opened product.

Please have the following information available to initiate a return.

  1. Name
  2. Email
  3. Order Id
  4. Item
  5. Reason For Return
Initiate A Return

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